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Privacy Policy

 

Effective Date: May 23, 2026


Welcome to Collaborative Shared Technologies LLC (“CST,” “Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, Collaborative Shared Technologies LLC, engage our services, schedule consultations, or communicate with us.


Information We Collect

We may collect the following types of information:


Information You Provide Voluntarily


  • Name
  • Company name
  • Email address
  • Phone number
  • Billing information
  • Project details and operational information
  • Documents or files submitted during consulting engagements


Automatically Collected Information


When you visit our website, certain information may be collected automatically, including:


  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

How We Use Your Information

We may use collected information to:


  • Provide consulting and professional services
  • Respond to inquiries and consultation requests
  • Schedule meetings and discovery sessions
  • Deliver project materials and communications
  • Improve website functionality and user experience
  • Process payments and invoices
  • Maintain operational security and business records
  • Comply with legal or contractual obligations

Information Sharing

Collaborative Shared Technologies LLC does not sell or rent your personal information.

We may share information only:

  • With trusted service providers supporting business operations
  • When required by law or legal process
  • To protect our legal rights, property, or operational security

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.


Cookies & Analytics

Our website may use cookies, analytics tools, and related technologies to improve user experience, analyze website traffic, and support website functionality.

Users may adjust browser settings to disable cookies if desired.


Third-Party Services

Our website may contain links to third-party websites, scheduling platforms, payment processors, or Microsoft 365 services. We are not responsible for the privacy practices or content of third-party services.


Retention of Information

We retain business and client information only as long as necessary to:

  • fulfill consulting services,
  • maintain operational records,
  • comply with legal obligations,
  • and support legitimate business purposes.


Your Rights

Depending on your location and applicable law, you may have rights related to:

  • access to your information,
  • correction of inaccurate information,
  • deletion requests,
  • or limitation of data processing.

Requests may be submitted to:


ceo@collaborativesharedtech.net


Children’s Privacy

Our services and website are intended for business and professional audiences and are not directed toward children under the age of 13.

Policy Updates

Collaborative Shared Technologies LLC may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Contact Information

Collaborative Shared Technologies LLC
Upper Marlboro, Maryland
Email: ceo@collaborativesharedtech.net
Website: Collaborative Shared Technologies LLC

 

Terms and Conditions


Effective Date: May 23, 2026


Welcome to Collaborative Shared Technologies LLC. By accessing this website or purchasing services from Collaborative Shared Technologies LLC (“CST,” “Company,” “we,” “our,” or “us”), you agree to comply with and be bound by the following Terms and Conditions.


Use of Website

This website is intended for lawful business and informational purposes only. Users agree not to:

  • misuse the website,
  • interfere with website operations,
  • attempt unauthorized access,
  • or use website content for unlawful purposes.

Professional Services

Collaborative Shared Technologies LLC provides consulting and professional services related to:

  • Knowledge Management
  • Operational modernization
  • SOP development
  • SharePoint architecture
  • Workflow optimization
  • Documentation systems
  • Process improvement
  • AI-enabled operational consulting

All services are subject to project scope, availability, timelines, and mutually agreed deliverables.

Payments

Payment terms may vary depending on the service package or consulting engagement.

Unless otherwise stated in writing:

  • payment is required prior to project initiation,
  • and consulting work will not begin until payment has cleared.

Refund Policy

Clients may request cancellation within 24 hours of purchase for a full refund if project work has not begun.

After 24 hours:

  • 50% of the total project fee becomes non-refundable.

After 72 hours:

  • all payments become fully non-refundable due to operational scheduling, resource allocation, strategic planning, and project preparation activities.

Revisions

All service packages include a maximum of two (2) revisions unless otherwise specified in writing. Additional revisions or expanded scope requests may require additional fees.


Client Responsibilities

Clients agree to:

  • provide accurate information,
  • supply requested documentation and access,
  • participate in scheduled meetings,
  • and respond to project communications in a timely manner.

Projects delayed beyond 45 days due to client inactivity may be subject to restart or reactivation fees.


Intellectual Property

Unless otherwise agreed in writing:

  • Collaborative Shared Technologies LLC retains ownership of proprietary methodologies, templates, frameworks, and consulting processes.
  • Clients retain ownership of their business data, submitted materials, and approved final deliverables upon full payment.

Limitation of Liability

Collaborative Shared Technologies LLC shall not be liable for:

  • indirect damages,
  • consequential damages,
  • loss of profits,
  • business interruption,
  • or operational losses arising from use of this website or consulting services.

Total liability shall not exceed the amount paid for the applicable service engagement.


No Guarantees

While Collaborative Shared Technologies LLC strives to provide high-quality consulting services and operational recommendations, we do not guarantee:

  • specific business outcomes,
  • revenue increases,
  • operational performance results,
  • or regulatory approvals.

Third-Party Platforms

Our services may involve third-party platforms including Microsoft 365, SharePoint, Microsoft Teams, scheduling systems, payment processors, or AI-enabled tools. Collaborative Shared Technologies LLC is not responsible for outages, disruptions, or issues caused by third-party services.


Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to conflict of law principles.


Changes to Terms

Collaborative Shared Technologies LLC reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.


Contact Information

Collaborative Shared Technologies LLC
Upper Marlboro, Maryland
Email: ceo@collaborativesharedtech.net
Website: Collaborative Shared Technologies LLC

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