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Collaborative Shared Technologies LLC

Upper Marlboro, MD, USA

Phone: (202) 336-2048 email: ceo@collaborativesharedtech.net

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Terms and Conditions


Effective Date: May 23, 2026


Welcome to Collaborative Shared Technologies LLC. By accessing this website or purchasing services from Collaborative Shared Technologies LLC (“CST,” “Company,” “we,” “our,” or “us”), you agree to comply with and be bound by the following Terms and Conditions.


Use of Website

This website is intended for lawful business and informational purposes only. Users agree not to:

  • misuse the website,
  • interfere with website operations,
  • attempt unauthorized access,
  • or use website content for unlawful purposes.

Professional Services

Collaborative Shared Technologies LLC provides consulting and professional services related to:

  • Knowledge Management
  • Operational modernization
  • SOP development
  • SharePoint architecture
  • Workflow optimization
  • Documentation systems
  • Process improvement
  • AI-enabled operational consulting

All services are subject to project scope, availability, timelines, and mutually agreed deliverables.

Payments

Payment terms may vary depending on the service package or consulting engagement.

Unless otherwise stated in writing:

  • payment is required prior to project initiation,
  • and consulting work will not begin until payment has cleared.

Refund Policy

Clients may request cancellation within 24 hours of purchase for a full refund if project work has not begun.

After 24 hours:

  • 50% of the total project fee becomes non-refundable.

After 72 hours:

  • all payments become fully non-refundable due to operational scheduling, resource allocation, strategic planning, and project preparation activities.

Revisions

All service packages include a maximum of two (2) revisions unless otherwise specified in writing. Additional revisions or expanded scope requests may require additional fees.


Client Responsibilities

Clients agree to:

  • provide accurate information,
  • supply requested documentation and access,
  • participate in scheduled meetings,
  • and respond to project communications in a timely manner.

Projects delayed beyond 45 days due to client inactivity may be subject to restart or reactivation fees.


Intellectual Property

Unless otherwise agreed in writing:

  • Collaborative Shared Technologies LLC retains ownership of proprietary methodologies, templates, frameworks, and consulting processes.
  • Clients retain ownership of their business data, submitted materials, and approved final deliverables upon full payment.

Limitation of Liability

Collaborative Shared Technologies LLC shall not be liable for:

  • indirect damages,
  • consequential damages,
  • loss of profits,
  • business interruption,
  • or operational losses arising from use of this website or consulting services.

Total liability shall not exceed the amount paid for the applicable service engagement.


No Guarantees

While Collaborative Shared Technologies LLC strives to provide high-quality consulting services and operational recommendations, we do not guarantee:

  • specific business outcomes,
  • revenue increases,
  • operational performance results,
  • or regulatory approvals.

Third-Party Platforms

Our services may involve third-party platforms including Microsoft 365, SharePoint, Microsoft Teams, scheduling systems, payment processors, or AI-enabled tools. Collaborative Shared Technologies LLC is not responsible for outages, disruptions, or issues caused by third-party services.


Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to conflict of law principles.


Changes to Terms

Collaborative Shared Technologies LLC reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.


Contact Information

Collaborative Shared Technologies LLC
Upper Marlboro, Maryland
Email: ceo@collaborativesharedtech.net
Website: Collaborative Shared Technologies LLC

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